HCL Walk-in Drive for Freshers - On 28th to 30th March 2016

About Company: HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India.

Job Description:    

• Complaint Management.
• Solving Customer queries.
• Using process knowledge in replying to customers.
• Maintaining quality standards.
• Effectively meeting the SLA parameters as set.
• Generating Purchase orders and editing the same to suite internal/customer requirements.
• Managing and updating customer and client database.

Skill Sets: Customer Service Executives for a Domestic Process

• Fluency in English & Hindi.
• Good Analytical and Interpretation Skills
• Typing speed - 20 wpm with 90% accuracy.
• Should have familiarity with Windows Operating System and desktop system.
• Good written and verbal communication skills/ multilingual skills.
• Should have keen eye for details

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Education:   BE, B.Tech / BCA / B.Sc / B.Com / Any Graduates

Experience: 0 to 2 Yrs Freshers - More Freshers Jobs

Location: Noida

Venue / Contact Details:
HCL Technologies Limited,
A-22,Sector-60
Noida.